My app makes $41K/month

Starter Story 11min #90
My app makes $41K/month
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Summary

  • Joe Rozek built Weightley, a wait list and reservations platform that generates over $40,000 per month in revenue.

  • Background and Origin Story

    • Worked as a software engineer at Shutterfly after college, eventually moving into management
    • Missed the coding and building aspects of his job, so he started looking for a side project to learn iOS development
    • In 2017, went to brunch with his wife and got put on a wait list
    • Received a text with a link to check his wait time, but the link required downloading Yelp and creating an account just to see the wait time
    • By the time he signed up, his table was already ready
    • His wife suggested he could build a wait list app instead
    • Spent six months building a working prototype, then about a year and a half more before launching in the app store
    • First week got only 10 downloads
    • Launched in-app purchases about two years in and started growing the business
  • Products and Offerings

    • Weightley: a wait list and reservations platform for businesses with waiting customers
    • Allows businesses to add guests to a wait list with name, party size, estimated wait time, phone number, and seating preferences
    • Customers receive a text message with a link to view their wait time without downloading an app
    • Businesses can notify customers when their table is ready with a second text message
    • Flat fee of $100 per month to unlock all features
    • Offers onboarding through Zoom, staff training, and promotions for trial users
  • Metrics and Financials

    • Year 1: $0 (free version)
    • Year 2: $14,500
    • Year 3: $116,000
    • Year 4: $186,000
    • Year 5: $307,000
    • Year 6: $354,000
    • Year 7: $445,000
    • Current year: on pace for over $500,000
    • Over 15,000 businesses have tried Weightley
    • Currently has 700 paying customers in the US and Canada
    • Over 59 million parties have been waitlisted on the platform
    • Customer acquisition cost: $130
    • Customer lifetime value: $750-$1,000
  • Strategy and Growth

    • Primary growth driver: Apple Search ads on relevant keywords
    • Email nurturing campaigns with tips and quick start videos
    • Customer service as a differentiator—someone answers the support line immediately
    • Competes on price: $100/month flat fee versus hundreds per month for Yelp and OpenTable plus cover fees
    • Competes on simplicity: focused solely on wait lists and reservations, which works for multiple industries
    • During COVID, pivoted to retail chains needing wait lists for limited capacity, expanded to over 700 locations and 10xed the business that year
  • Tech Stack and Infrastructure

    • Built on Google Firebase for hosting, authentication, and database
    • Backend services written in Node.js
    • iOS app written in Swift
    • Web version written in ReactJS
  • Costs and Margins

    • Firebase: $700 per month
    • Business text messages: $2,500 per month
    • Revenue Cat (subscriptions): 1% of revenue
    • Apple Search Ads: approximately $500 per month
    • Stripe (payments): 3% of revenue
    • SurveyMonkey: $35 per month
    • Hive (project management): $25 per month
    • Freshdesk (customer support): $40 per month
    • Claude Code: $200 per month
    • ChatGPT (email content): $20 per month
    • Calendly (booking demos): $12 per month
  • Lessons and Advice

    • You don’t need a completely new idea—find problems that have been solved and improve upon them
    • Use AI to build a minimum viable product quickly, potentially in just a couple weeks
    • Get feedback from early customers
    • Expect the unexpected and be ready to adapt
    • When self-doubt creeps in, keep going—doubts have no basis in reality because you cannot predict the future
    • Launch your product and see what the future holds
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